During the whole process, Kristiina was a good listener, asked a multitude of good questions, and had a charming way of presenting the truth in ways that did not come across as hurtful. It was clear from the beginning that Kristiina understood the situation of the organization at that point in time; we built plans together on how to interact in critical situation, how to learn from one another and how to be as a team stronger than the sum of the individual performances. We were able to freely talk about the differences in approaching critical business situations, about the ways of dealing with conflict amongst each other; we were definitely a team much more than we were at the beginning of the interaction with Kristiina. – Raluca Dinu, PhD, Vice President

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